Operations
Operations coordinators
Own multi-leg trips, service status, schedules, changes, documents and handovers.
For Flight Support CompaniesFlight Support Software
Flight Support Software
Coordinate every service around every flight leg.
Manage ground handling, fuel, catering, concierge, permits, documents and supplier correspondence across multi-leg trips-with operational status, cost, client charge and margin connected on one record.
Five specialist service desks Detailed permit workflow Supplier invoice matching
Trip support desk
TS-2841 · KTEB → LFPB → EGGW
Live workspace
03Flight legs
14Services tracked
02Need attention
Fuel · LFPB
Release FS-8821 · 8,400 L
Landing permit · France
Authority ref. pending
Ground handling · EGGW
GPU · stairs · transport
Crew hotel · Paris
4 rooms · late arrival
Who it is for
A connected desk for every flight support discipline.
Keep specialists focused on their service while giving operations, client service and finance one complete view of the trip.
Permits
Permit specialists
Control deadlines, submissions, authority references, approvals, conditions, fees and revisions.
Suppliers
Fuel and supplier teams
Manage vendors, releases, delivery instructions, expected costs and client charges.
Finance
Client service and finance
See service-level margin, supplier correspondence, invoice variance and realized results.
Service coordination
One desk for every service on every leg.
Ground handling, fuel, catering, concierge and permits stay attached to the correct arrival or departure point-each with its own status, supplier, references and documents.
Independent status for every service and leg
Assigned coordinators, suppliers and references
Documents and correspondence kept on the record
Cost, charge & margin
Protect the margin before the trip closes.
Record the expected supplier cost and client charge as you order, then match the supplier invoice against it-so cost variance and realized margin are visible before finance signs off.
Expected cost and client charge per service
Supplier invoice matched to the source service
Cost variance and realized margin before close
Flight support and trip support
Coordinate every service around every leg-and protect the margin.
FlightStratix gives support desks one workspace for the operational status, supplier conversation and commercial position of every service, from the first request through delivery and invoice matching.
- 01Trip request
- 02Source suppliers
- 03Order services
- 04Manage changes
- 05Confirm delivery
- 06Reconcile
Five specialist service desks
Coordinate ground handling, fuel, catering, concierge and permits against the correct departure or arrival point.
- Independent service statuses
- Assigned coordinators and suppliers
- Documents linked to the service
Detailed permit control
Manage landing, overflight, diplomatic, slot and API-related cases with deadlines, references and conditions.
- Submission and approval timestamps
- Validity, restrictions and revisions
- Fees and required documents
Fuel releases and uplift
Capture requested and actual uplift, delivery instructions, vendor, commercial terms and a release snapshot.
- UTC and local delivery time
- Operator and bill-to context
- Cost, charge and supporting records
Service correspondence
Keep inbound and outbound supplier communication with the service record instead of inside personal inboxes.
- Message and reply relationships
- Delivery information
- Operational history by service
Cost, charge and margin
Record expected supplier cost and client charge in the operating workflow, not after the trip has closed.
- Service-level currencies
- Expected margin visibility
- Client and supplier context
Supplier invoice matching
Compare the supplier invoice with the expected cost and client charge before finance closes the service.
- PDF and source-service link
- Cost variance review
- Realized-margin calculation
Change awareness without hidden automation
Modernize your flight support deskFlight changes, differences and acknowledgements remain visible across the workflow. FlightStratix supports coordinated rework, but does not claim to universally reissue every supplier order, permit or authority filing automatically.
Availability depends on the selected FlightStratix product, company configuration and user permissions.
The whole platform
A dedicated trip support edition, not a cut-down operator tool.
The trip support edition keeps the parts that matter for selling and coordinating services, with standalone service pricing, permit batching and a client portal. No fleet or crew modules to work around.
Trips & dispatch
- Multi-leg master trips
- Quick Trip mode for fast entry
- Trip autofill from your history
- Configurable trip checklists
- Per-user flight-change acknowledgement
- Cancellation auto-cancels linked services
Flight watch & movement
- Live flight watch board
- Live position feed
- Journey & technical log
- Automatic MVT movement emails
- Per-client MVT rules
Trip services
- Ground handling, departure & arrival
- Fuel uplift & release workflow
- Catering with dietary tags
- Concierge & ground transport
- Permits & clearance tracking
- Multi-country permit batching
- Per-service, per-client price lists
Sales & CRM
- Multi-leg sales quotes
- Auto-pricing engine
- Public embeddable RFQ form
- Sales calendar pipeline
- Clients & passengers database
- CRM analytics per client
- Passport & visa tracking
Finance & documents
- Auto-invoicing from trip data
- Stripe card payment collection
- Partial payments & credit notes
- Aged receivables reporting
- Branded PDF documents
- Charter agreements with e-sign
- Client Portal for guest logins
Operations management
- Structured shift handover
- Custom report builder + presets
- Scheduled email reports
- Notifications & email digests
- Immutable activity log
- Public share portals
Software questions
Flight Support Software, explained.
Clear answers for aviation teams comparing operational software and planning how connected workflows would fit their business.
What is flight support software?
Flight support software coordinates the services required around a flight, including ground handling, fuel, catering, concierge and permits. FlightStratix links each service to the correct flight leg, supplier, operational status, documents, cost, client charge and margin.
How does FlightStratix manage aviation permits?
Permit teams can track landing, overflight, diplomatic, airport-slot and API-related cases with owners, deadlines, authority references, submission and approval timestamps, validity, restrictions, fees, revisions and supporting documents.
Can supplier invoices be matched to flight-support services?
Yes. Supplier invoice records can be compared with the expected supplier cost and client charge, making cost variance and realized margin visible before the service is financially closed.
Does FlightStratix automatically reissue every service after a schedule change?
No universal automatic reissue is claimed. FlightStratix records flight changes, differences and acknowledgements so coordinators can identify affected services and manage the required follow-up with a traceable history.
Ready when you are
Run an international tripthrough one support workspace.
See handling, fuel, catering, transport, permits, schedule changes, supplier records and financial reconciliation using a realistic multi-leg scenario.
30-day free trial · Provisioned within 24 hours · Cancel anytime